1Can I pick up my ookkie?
At the moment the ookkie can only be purchased online, which means that you cannot pick up the ookkie. Whilst we will remain an online business we are building our distributor network so that you can pick an ookkie up from a shop in the near future. We will be updating the website with a distributor list in the near future and will be sure to let everyone know.
2Do you ship globally?
3When is the ookkie likely to be ready for shipping?
The ookkie is now in Stock and dispatched within 1-2 working days directly from our factory in China.
4Can I track my shipment?
Yes. Tracking numbers will be supplied so you can see how close your ookkie is! Generally, we get a tracking number supplied to us directly from the shipping agent within 2-3 days after the order has been processed.
5Where is my ookkie coming from?
To get you the patented, world’s first learning skateboard, in the quickest possible way, we have provided a quick and affordable system of shipping your ookkie from the location of manufacture. This gives our customers the benefit of receiving an ookkie in a timely manner while we await larger shipments to Australia. Please don’t be alarmed when receiving the ookkie with stamps and stickers originating from a foreign country, the ookkie is 100% Australian owned and designed. Our Australian team has been meticulously involved in the manufacturing process and assembling your ookkie, ensuring both quality production and durability. We endeavour to provide alternative shipping methods within Australia for when shipments arrive. Please feel free to contact us about our quality assurance methods and the years of work we have dedicated to making sure the ookkie is a top product.
6When will I get my ookkie?
We know you want your ookkie to arrive as soon as possible and in time for the holidays. Unfortunately, we cannot guarantee any ookkie arrival prior to December 25th 2017. Please find below a list of countries and the estimated delivery timeframes for each area. Country Australia 7 – 14 working days USA 7 – 14 working days France 7 – 14 working days Germany 7 – 14 working days Spain 7 – 14 working days Italy 7 – 14 working days If you do want the ookkie shipped in a shorter timeframe than the above, we may be able to calculate an alternative shipping cost for you, however, it is likely to be considerably more expensive than the shipping method currently offered.
Product Specification and Features
1What's included with the ookkie?
When you purchase an ookkie, you will receive all parts that allow for four riding options, as shown on our website and campaign material.
2Where can I find more information on the ookkie?
Hopefully you have found our website to be quite informative. If you want to keep up to date with any media releases or general awesome pictures of the ookkie you can follow us on Facebook and Instagram or register to receive email updates.
3Are the handles adjustable?
Yes, we designed all the handles on the ookkie to be height adjustable ensuing children of all heights will be comfortable learning on our skateboard.
4Can I get custom colours?
We have chosen four colours for the ookkie, we hope you like them. We currently do not offer custom colours for the ookkie, but are open to suggestions about what colours you would like to see the ookkie in. Let us know what you think!
5What is the minimum age that can use the ookkie?
We have designed the ookkie to be ridden by children from as young as 2 years old.
6How do I look after my ookkie?
We have engineered and built the ookkie using premium materials which are UV stabilised and incredibly tough. However, we do recommend you store the ookkie out of the elements when not in use.
1What is the maximum weight of a child that can use the ookkie?
We have vigorously tested the ookkie with weights a heavy as 25kg (50 pounds). During our design and development we utilised the latest stress loading software enabling us to simulate the loads of heavier children whist still ensuring the parent can push down on the handle system.
2What size are the wheels?
The wheels we use are 60mm Diameter x 45mm wide Polyurethane Cruisers.
3What is the ookkie made from?
Plastic, Rubber, Steel and Aluminium.
How does each riding stage work?
With two adjustable handles an upper and lower, this phase allows the parent to utilize the upper handle to control both speed and direction whilst the lower handle adds a point of contact for the rider to hold. This lower handle significantly increases stability and allows the rider to develop the fundamentals of skateboarding.
Having mastered the basics in the beginners phase, the board now transitions with child to the next level. The upper handle can be removed leaving the lower the handle for the rider to take control. As confidence grows the rider can let go of the handle when they feel stable enough to do so yet it remains there for support if needed.
Having graduated from the previous stage both handles are now fully removed and the rider is armed with all necessary skills to take it to the next level. They have developed their balance and coordination to the point where they can confidently skate unassisted and start focusing on trying to master more complicated maneuvers.