Where can I buy the ookkie™

1Where can I buy the ookkie?
Right here! Please visit our online shop to get your hands on an ookkie. We ship worldwide.
 
 

General Questions

1What is the minimum age?
We suggest a minimum age of 2 years old and up.
2What is the max weight?
The maximum weight of a rider is 25kg. Adhering to this weight limit is important as damage will occur if heavier riders are engaged. Any damage caused to the ookkie due to use over 25KG is not covered under warranty.
3Is there any assembly required?
The only part that will require assembly is attaching the child support handle. This will require a 2.5mm hex key (allen key)
4How old is too old for a child to use the ookkie?
The major factor in using the ookkie is determined by weight (25kg max), as we have specifically designed the ookkie for an average starting age of 2. If your child is under, or up to this weight, they will be good to roll.
5Can I change wheels, bearings trucks of the ookkie?
Yes! The trucks and wheel bearings are universal which means you will be able to modify/change these parts. We will not however, cover any damage which occurs whilst modifying or changing parts.
6How many riders can use the ookkie at once?
It is mandatory that only 1 rider be engaged on the ookkie at any one time.
7How long before I can take the handles off for my child to roll solo?
As each child develops their balance and coordination at a different rate, parental discretion is paramount to the decision on whether to let your child roll solo. The ookkie has been created to make learning to skate safer, not to endanger or push young riders beyond their capabilities. Young riders should always be under direct adult supervision and only when the adult is 100% confident, should the next stage be considered.
8My child is finding it hard to stay on while I push is this normal?
Completely normal at first. Although the ookkie is the safest way for little riders to learn, it is still a new and different process. Confidence on the board should increase with practise. Having the parent assisted handle means that you can be actively involved in helping the process be a fun one. Be patient and enjoy watching them progress, helping them get better and gain confidence is the best part!
9Can I leave my ookkie outside?
We don’t recommend leaving your ookkie in the elements. Although it has been built with premium materials, it still needs to be stored under cover/inside and out of the weather. Damaged caused by leaving your ookkie in the elements will impact the ability to claim under warranty.
10My ookkie does not look like the colour online?
All colours are as close to what is represented on our website as possible. Photos and lighting makes it very hard to show a true representation through the website. All efforts have been taken to ensure the closest possible colour match has been provided, however colours may vary slightly.
11I have changed my mind and want to return my ookkie?
12How do I find out more about how to use and set up my ookkie?
All you need to know regarding setting up and using your ookkie is in the instruction manual, which is included in you ookkie box.
13Where is my ookkie coming from?
To get you the patented, world’s first learning skateboard, in the quickest possible way, we have provided a quick and affordable system of shipping your ookkie from the location of manufacture. This gives our customers the benefit of receiving an ookkie in a timely manner while we await larger shipments to Australia. Please don’t be alarmed when receiving the ookkie with stamps and stickers originating from a foreign country, the ookkie is 100% Australian owned and designed. Our Australian team has been meticulously involved in the manufacturing process and assembling your ookkie, ensuring both quality production and durability. We endeavour to provide alternative shipping methods within Australia for when shipments arrive. Please feel free to contact us about our quality assurance methods and the years of work we have dedicated to making sure the ookkie is a top product.
14When will I get my ookkie?
We know you want your ookkie to arrive as soon as possible and in time for the holidays. Unfortunately we cannot guarantee any ookkie arrival prior to December 25th 2017. Our team wanted to ensure the ookkie is a 100% perfect product with no manufacturing or quality issues. This has been one of our top goals for producing the ookkie, and as such it has taken us a little longer to offer it to the world. We ask that you be patient when ordering and waiting for your ookkie to arrive, and remember you are one of the very first customers in the world to receive the world’s first learner skateboard. Please find below a list of countries and the estimated delivery timeframes for each area.Country Australia 15 – 25 working days USA 15 – 25 working days France 15 – 25 working days Germany 15 – 25 working days Spain 15 – 25 working days Italy 15 – 25 working daysIf you do want the ookkie shipped in a shorter timeframe than the above, we may be able to calculate an alternative shipping cost for you, however it is likely to be considerably more expensive than the shipping method currently offered.
 
 

Who are we?

1Who are we?
Skate Innovation was born in 2015 with the vision of getting children as young as 2 years old on a skateboard in the safest possible way. Before the ookkie™, the only two ways for a child to learn to skateboard was by either an adult physically holding them and awkwardly shuffling, or going it alone. Until now these methods have failed to recruit very young participants. We wanted to bring the sport to these young ones, teaching children the fundamentals of skating: balance, coordination and awareness. Daniel and Jason have spent the last 18 months extensively designing, engineering and manufacturing the ookkie into a unique 5 in 1 learning skateboard that significantly increases safety and helps to build the foundation of balance and coordination.
 
 

Shipping

1Can I pick up my ookkie?
At the moment the ookkie can only be purchased online, which means that you cannot pick up the ookkie. Whilst we will remain an online business we are building our distributor network so that you can pick an ookkie up from a shop in the near future. We will be updating the website with a distributor list in the near future and will be sure to let everyone know.
2Do you ship globally?
Yes, definitely.
3When is the ookkie likely to be ready for shipping?
The ookkie is now in Stock and dispatched within 1-2 working days directly from our factory in China.
4Can I track my shipment?
Yes. Tracking numbers will be supplied so you can see how close your ookkie is! Generally, we get a tracking number supplied to us directly from the shipping agent within 2-3 days after the order has been processed.
5Where is my ookkie coming from?
To get you the patented, world’s first learning skateboard, in the quickest possible way, we have provided a quick and affordable system of shipping your ookkie from the location of manufacture. This gives our customers the benefit of receiving an ookkie in a timely manner while we await larger shipments to Australia. Please don’t be alarmed when receiving the ookkie with stamps and stickers originating from a foreign country, the ookkie is 100% Australian owned and designed. Our Australian team has been meticulously involved in the manufacturing process and assembling your ookkie, ensuring both quality production and durability. We endeavour to provide alternative shipping methods within Australia for when shipments arrive. Please feel free to contact us about our quality assurance methods and the years of work we have dedicated to making sure the ookkie is a top product.
6When will I get my ookkie?
We know you want your ookkie to arrive as soon as possible and in time for the holidays. Unfortunately, we cannot guarantee any ookkie arrival prior to December 25th 2017.Please find below a list of countries and the estimated delivery timeframes for each area.Country Australia 7 – 14 working days USA 7 – 14 working days France 7 – 14 working days Germany 7 – 14 working days Spain 7 – 14 working days Italy 7 – 14 working daysIf you do want the ookkie shipped in a shorter timeframe than the above, we may be able to calculate an alternative shipping cost for you, however, it is likely to be considerably more expensive than the shipping method currently offered.
 
 

Product Specification and Features

1What's included with the ookkie?
When you purchase an ookkie, you will receive all parts that allow for four riding options, as shown on our website and campaign material.
2Where can I find more information on the ookkie?
Hopefully you have found our website to be quite informative. If you want to keep up to date with any media releases or general awesome pictures of the ookkie you can follow us on Facebook and Instagram or register to receive email updates.
3Are the handles adjustable?
Yes, we designed all the handles on the ookkie to be height adjustable ensuing children of all heights will be comfortable learning on our skateboard.
4Can I get custom colours?
We have chosen four colours for the ookkie, we hope you like them. We currently do not offer custom colours for the ookkie, but are open to suggestions about what colours you would like to see the ookkie in. Let us know what you think!
5What is the minimum age that can use the ookkie?
We have designed the ookkie to be ridden by children from as young as 2 years old.
6How do I look after my ookkie?
We have engineered and built the ookkie using premium materials which are UV stabilised and incredibly tough. However, we do recommend you store the ookkie out of the elements when not in use.
 
 

Technical Specifications

1What is the maximum weight of a child that can use the ookkie?
We have vigorously tested the ookkie with weights a heavy as 25kg (50 pounds). During our design and development we utilised the latest stress loading software enabling us to simulate the loads of heavier children whist still ensuring the parent can push down on the handle system.
2What size are the wheels?
The wheels we use are 60mm Diameter x 45mm wide Polyurethane Cruisers.
3What is the ookkie made from?
Plastic, Rubber, Steel and Aluminium.
 
 

How does each riding stage work?

1Beginner Level
With two adjustable handles an upper and lower, this phase allows the parent to utilize the upper handle to control both speed and direction whilst the lower handle adds a point of contact for the rider to hold. This lower handle significantly increases stability and allows the rider to develop the fundamentals of skateboarding.
2Intermediate Level
Having mastered the basics in the beginners phase, the board now transitions with child to the next level. The upper handle can be removed leaving the lower the handle for the rider to take control. As confidence grows the rider can let go of the handle when they feel stable enough to do so yet it remains there for support if needed.
3Advanced Level
Having graduated from the previous stage both handles are now fully removed and the rider is armed with all necessary skills to take it to the next level. They have developed their balance and coordination to the point where they can confidently skate unassisted and start focusing on trying to master more complicated maneuvers.