1Do you ship globally?
2When is the ookkie likely to be ready for shipping?
The ookkie is now in Stock and dispatched within 24 hours direct from our factory in Perth. International deliveries are sent via our Chinese facility.
3Can I track my shipment?
Yes All parcels will be sent via Fastway Logistics. You will receive an automated email from Fastway the moment your OOKKIE has been dispatched. Please note a tracking number is sent via Fastway enabling you to track your item - please check your spam folder. If you order your OOKKIE outside of Australia we will ship the parcel direct to you via our Chinese facility. In this instance, we can supply you with a tracking code on request - firstname.lastname@example.org
4Where is my ookkie coming from?
Orders within Australia will be dispatched via our Perth warehouse. All international deliveries will be sent via our Chinese facility.
5When will I get my ookkie?
General Timeframes for your OOKKIE delivery.
Country Estimated Delivery Timeframes
Australia 3 – 10 working days
USA 5 – 10 working days
Germany 5 – 10 working days
Spain 5 – 10 working days
Italy 5 – 10 working days
6Christmas Delivery Times
Whilst your parcel will be dispatched from our Perth warehouse we are not in control of how long the shipping times will take over the Christmas Period. Depending on how far away you are from Perth will dictate the shipping times. General lead time for parcels are 3-10 working days (Australia Wide) but please take into account busy periods over the Christmas period as this could affect these times. Skate Innovation does dispatch your parcel the same day if your order is placed before 3pm, however, we are not in control of shipping times and cannot guarantee your parcel arrival date.
Product Specification and Features
1What's included with the ookkie?
When you purchase an ookkie, you will receive all parts that allow for four riding options, as shown on our website. Additional safety gear can be purchased from our shop separately if required
2Where can I find more information on the ookkie?
Hopefully you have found our website to be quite informative. If you want to keep up to date with any media releases or general awesome pictures of the ookkie you can follow us on Facebook and Instagram or register to receive email updates.
3Are the handles adjustable?
Yes, we designed all the handles on the ookkie to be height adjustable ensuing children of all heights will be comfortable learning on our skateboard.
4Can I get custom colours?
We have chosen four colours for the ookkie, we hope you like them. We currently do not offer custom colours for the ookkie, but are open to suggestions about what colours you would like to see the ookkie in. Let us know what you think!
5What is the minimum age that can use the ookkie?
We have designed the ookkie to be ridden by children from as young as 2 years old.
6How do I look after my ookkie?
We have engineered and built the ookkie using premium materials which are UV stabilised and incredibly tough. However, we do recommend you store the ookkie out of the elements when not in use.
1What is the maximum weight of a child that can use the ookkie?
We have vigorously tested the ookkie with weights a heavy as 20kg (approx 40 pounds). During our design and development we utilised the latest stress loading software enabling us to simulate the loads of heavier children whist still ensuring the parent can push down on the handle system.
2What size are the wheels?
The wheels we use are 60mm Diameter x 45mm wide Polyurethane Cruisers.
3What is the ookkie made from?
Plastic, Rubber, Steel and Aluminium.
How does each riding stage work?
With two adjustable handles an upper and lower, this phase allows the parent to utilize the upper handle to control both speed and direction whilst the lower handle adds a point of contact for the rider to hold. This lower handle significantly increases stability and allows the rider to develop the fundamentals of skateboarding.
Having mastered the basics in the beginners phase, the board now transitions with child to the next level. The upper handle can be removed leaving the lower the handle for the rider to take control. As confidence grows the rider can let go of the handle when they feel stable enough to do so yet it remains there for support if needed.
Having graduated from the previous stage both handles are now fully removed and the rider is armed with all necessary skills to take it to the next level. They have developed their balance and coordination to the point where they can confidently skate unassisted and start focusing on trying to master more complicated maneuvers.