Shipping & Delivery

Holiday Shipping Dates

Standard Shipping Cut Off

Smart Post - Orders by midnight 8th December
Ground Shipping - Orders by midnight 15th December

Express Shipping Cut Off

Express (Fed Ex/UPS) - Order by midnight 17th December
2 day service (FedEx) - Order by midnight 17th December
Overnight service (FedEx) - Order by midnight 17th December

Ookkie uses Fed Ex to deliver customer orders as quickly and efficiently as possible. Below, is all the information for the shipping and delivery, as well as estimates for US and international Ookkie orders. If you have any other questions, please contact our Customer Service Team.


Free Economy Shipping on US Orders Over $50*

Processing Time: Please allow up to 2 business days for processing prior to being shipped for Free, Smartpost, & Ground shipping. 2 Day and Overnight Express orders will ship the same day when ordered prior to 9am PST (weekend and public holiday orders will ship the next business day).

Free Shipping (On Orders Over $50) 7-14 Business Days*
Economy/Smartpost 7-14 Business Days*
Fed Ex Ground 1-5 Business Days*
Fed Ex 2-Day 2 Business Days
Fed Ex Standard Overnight 1 Business Day

* Economy shipping is provided via OnTrac or FedEx SmartPost. SmartPost is a partnership between FedEx and the United States Postal Service, where FedEx will transport shipment to your local post office, and the United States Postal Service will deliver your package to its final destination. P.O. Box, APO and FPO addresses are automatically shipped with FedEx SmartPost.

* The shipping duration of Free Shipping, Economy, and Ground Shipping is largely dependent on the location of the shipping address. Shipping to rural domestic addresses may require an additional business day to arrive.

*** Business days are defined as Monday - Friday (excluding public holidays)

International Shipping Information

Int. Economy 2-5 Business Days
Int. Priority 1-3 Business Days

Shipping Rates are determined by location.

Note: Duties and Taxes for International orders are not included in the total upon checkout. The recipient is responsible for those charges upon delivery.

International Countries we ship to: Argentina, Australia, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, Moldova, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Vietnam.


You will receive an email with the tracking number once the label has been created for your order.

If the tracking is showing that it has been delivered, and you have not actually received it, please contact

Ookkie customer service as soon as possible so we can begin resolving your case.


At this time, we will not be able to deliver to unconfirmed or freight forwarding addresses. Ookkie reserves the right to change the delivery method and postage charge at its own discretion. Customers will be informed of these changes prior to delivery.